Effective Date: 20/12/2024

Outpace Academy (“we”, “our”, or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (the “Site”) or use our services (the “Services”). By accessing or using the Site, you agree to the terms of this Privacy Policy.

Please read this Privacy Policy carefully to understand how we handle your personal information.

1. Information We Collect

We collect the following types of personal information when you visit our Site, register for courses, or use our Services:

a. Personal Identifiable Information (PII)

• Name: First and last name.
• Email Address: To communicate with you regarding course registration, updates, and support.
• Phone Number: If provided, to assist with course-related inquiries.
• Payment Information: Billing information, including credit card details or PayPal account information, to process your payments for courses.
• Address: In cases where physical materials or certificates are shipped.

b. Usage Data

• IP Address: To analyze traffic and troubleshoot technical issues.
• Browser Type & Version: To optimize the user experience.
• Device Information: To improve compatibility with various devices and systems.
• Referring URL: The website or search engine that directed you to our Site.
• Pages Visited: Which pages you view on the Site, and your interactions with them.

c. Cookies and Tracking Technologies

We use cookies and similar technologies (like web beacons) to collect data and improve the user experience. Cookies are small files that are stored on your device when you visit our Site. These cookies help us:

• Recognize you when you return to our Site.
• Track your preferences and usage patterns.
• Personalize your experience.

You can manage your cookie preferences in your browser settings, though disabling certain cookies may impact your ability to use some features of the Site.

2. How We Use Your Information

We may use the personal information we collect for the following purposes:

• To Provide Services: To process your registration, facilitate course access, and communicate with you about course content and updates.
• To Improve Our Site and Services: To analyze user behavior, improve our content, and enhance user experience.
• To Process Payments: To securely process payment transactions and issue receipts or refunds as necessary.
• To Communicate with You: To send you transactional emails, newsletters, course updates, and promotional offers. You may opt out of marketing communications at any time.
• To Provide Customer Support: To assist you with technical issues, account inquiries, or general support needs.
• Legal and Regulatory Compliance: To comply with applicable legal obligations, resolve disputes, and enforce our agreements.

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following situations:

• Service Providers: We may share your information with third-party vendors and service providers who assist us in operating the Site, delivering courses, processing payments, or providing customer support. These third parties are required to maintain the confidentiality of your information.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you of such a change via email or notice on the Site.
• Legal Compliance: We may disclose your information if required by law or in response to valid legal processes, such as subpoenas, court orders, or governmental requests.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. If you wish to delete your account or request that we no longer use your information, please contact us using the information below.

5. Your Rights and Choices

You have certain rights regarding your personal information:

• Access: You can request a copy of the personal information we hold about you.
• Correction: You can request corrections to any inaccurate or incomplete personal information.
• Deletion: You can request the deletion of your personal information, subject to certain limitations (e.g., if we need to retain the data for legal reasons).
• Opt-Out of Marketing Communications: You can opt out of receiving marketing communications by clicking the “unsubscribe” link in our emails or contacting us directly.
• Cookie Management: You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the Site.

6. Data Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, access controls, and secure servers. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

7. International Transfers

If you are accessing our Site from outside of India, your personal information may be transferred to, stored, and processed in other countries where our servers or service providers are located. By using our Site, you consent to the transfer of your information to countries outside of your home country, which may have different data protection laws.

8. Children’s Privacy

Our Services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately so we can take appropriate action to delete it.

9. Links to Third-Party Websites

Our Site may contain links to third-party websites. This Privacy Policy only applies to Outpace Academy and does not cover third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services. When we make material changes to this Privacy Policy, we will notify you via email or post a notice on the Site. The effective date at the top of this Privacy Policy will be updated accordingly.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please contact us at:

Outpace Academy
Email: info@outpaceacademy.com
Address: Bangalore

By using our Site, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.